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Gate.io Chief Business Officer Kevin responds to user concerns: full compensation, ensuring zero losses for users.
For the abnormal futures accounts of some users of the Gate.io exchange system last night, Gate.io CBO Kevin responded in last night's AMA that the full compensation mechanism will be activated for the fluctuations that occurred during the system upgrade on April 23. (Synopsis: News Gate.io Futures function abnormally! Official: High traffic crowding, upgrading and repair) According to Gate.io official response, Gate.io announced that it will activate the full compensation mechanism in response to fluctuations during the system upgrade on April 23 to ensure that user rights and interests are not affected. In the AMA live broadcast, Kevin, the chief commercial officer of Gate.io, responded to the details of the compensation that users care about one by one, and made it clear that the platform will provide 100% compensation for the impact of this upgrade. During the livestream, Kevin further reiterated Gate.io's strong commitment to the safety of users' assets. He stressed that no matter what the situation, the platform is always committed to protecting every user's assets and ensuring stability and continuity in the transaction process. Even if there are fluctuations during the system upgrade process, Gate.io will respond and compensate appropriately to ensure that the user's trading experience is not affected. Gate.io always adhere to the user-centric, is committed to providing every user with a safe and stable trading environment. — Gate.io (@Gate_io) April 23, 2025 Related Stories Wu Says Dialogue Gate founder Han Lin: Canadian photoelectric doctor, one person writes code to start, why strategic adjustment? ABS Exclusive Interview" Gate.io CEO Han Lin: No fear of banks entering crypto services, Taipei is particularly humane 〈Gate.io Chief Commercial Officer Kevin responds to user concerns: Full compensation, zero loss for users" This article was first published in BlockTempo's "Dynamic Trend - The Most Influential Blockchain News Media".